Frequently Asked Questions
How far is Southampton from London?
Southampton is approximately 120 kilometers southwest of London - about 1.5 hours by road depending on traffic. This tour includes a panoramic London city tour with photo stops before dropping you at Heathrow or a central London hotel.
Are entrance fees included in this tour?
This is a driving tour built around photo stops rather than ticketed attractions, so no entrance fees are included. It's designed to give you an efficient overview of London's landmarks within the time you have.
Can I choose between airport and hotel drop-off for my London to Southampton tour?
Drop-off is your choice between London Heathrow Airport and your hotel in London -- specify which when you make your booking.
Do London to Southampton tours include a Back-to-Ship Guarantee?
You're covered: every London to Southampton reservation carries our Back-to-Ship Guarantee automatically. If a delay caused by our tour operator keeps you from returning to the ship on time, we'll arrange and cover your transportation to catch up with the ship at its next port of call. To qualify, your tour needs to be scheduled to return at least 1.5 hours before the ship's departure, and you'll need to be back at the vehicle for every agreed meeting time during the day.
How much deposit is required to book a London to Southampton tour?
A $50 deposit per tour locks in your London to Southampton reservation. The remaining balance is due 30 days before your tour date. If your plans change, that deposit isn't refundable, but it stays on your account as credit toward any tour for up to 3 years. Larger groups, custom itineraries, or tours involving flights or overnight stays may carry a bigger deposit and their own terms, which we'll spell out at booking.
What is the cancellation policy for London to Southampton tours?
London to Southampton tours cancelled at least 15 days ahead are refunded less a $50 administration fee. Inside 14 days of the tour date, cancellations become non-refundable. One exception: if your ship simply doesn't call at London to Southampton because of weather, mechanical issues, or political unrest, you'll get a full refund less the $50 fee. All cancellation requests need to be submitted in writing by email.
Where do we meet our driver or guide in London to Southampton?
Cruise Ship: Disembark at London to Southampton and proceed to the terminal's main public exit. With a terminal building, walk through arrivals to the public pickup area outside -- ask cruise staff if needed. Without one, your driver is waiting on the dock. If your contact isn't immediately visible, remain near the exit and call the local dispatch number provided in your confirmation.
Hotel: Look for your driver or guide right outside the main entrance or in the lobby -- they'll be holding a sign with your group name.
Airport: Once you've collected your luggage and cleared customs, head into the arrivals hall -- your driver or guide will be there holding a sign with your group name.
Are entrance fees included in London to Southampton tours, and are they refundable?
Admission costs are covered on London to Southampton tours whenever the tour page says so. Keep in mind some venues require timed, skip-the-line tickets that become non-refundable the moment they're purchased. We'll flag any non-refundable entrance fees for you at booking.
Can we customize the itinerary on our London to Southampton shore excursion?
Private London to Southampton tours are meant to bend to your priorities, not the other way around. Mention any must-see sight to your driver or guide at pickup, and they'll do their best to work it in. Traffic and time constraints can occasionally limit how much we can change, but your guide will always try to keep things personal.