Back-to-Ship Guarantee

We Don’t Miss the Ship

Our approach is to prevent the situation entirely.

Our private shore excursions are carefully designed around your ship’s schedule to ensure a smooth and timely return to port. Routes are planned by experienced local experts who understand traffic patterns, port logistics, and timing at each destination.

Most itineraries begin at the furthest points and gradually work back toward the port, allowing you to maximize your sightseeing while naturally moving closer to the ship throughout the tour. Your driver/guide also monitors local conditions and can adjust the itinerary if necessary.

In more than 19 years of operating private shore excursions worldwide, our tours have never returned late to a ship.

For additional peace of mind, we also offer a Back-to-Ship Guarantee on eligible tours.

Back-to-Ship Guarantee


If a delay caused by the tour operator prevents you from returning to the ship on time, we will arrange and cover transportation for you to meet your ship at its next port of call. This guarantee provides an extra layer of protection so you can explore with confidence.

Requirements

  • The tour must be scheduled to return at least 1.5 hours before ship departure.
  • Guests must notify us if the ship’s arrival or departure times differ from those shown on the confirmation document.
  • Guests must return to the vehicle at all agreed meeting times during the tour.
  • The guarantee applies only to delays directly caused by the tour operator.